Associate Director, Network Engagement

Position overview:

The Associate Director, Network Engagement is charged with five fundamental responsibilities:  supporting the Director, Global Alumni Engagement in the effort to expand and enhance the HIL Advisor Network and our capacities to support HIL alumni and select Harvard alumni entrepreneurs locally and around the world; managing the day-to-day activities associated with the management of the HIL Advisor Network; working with the Director, Alumni Network Engagement and the Director of Advising to develop and implement a best-in-class Mentor Program; taking the lead on the effective implementation of supporting technologies and protocols that will allow Network Engagement programs to scale; and providing whatever support is needed to realize HIL alumni and Harvard alumni entrepreneur program implementation.

Job Mission:

Help to build the breadth and depth of the HIL ecosystem, ensuring mutual value exchange.

Primary Responsibilities:

  • Actively participate in the development of the Network Engagement annual department plan that supports the overall Strategic Plan tactical priorities while ensuring consistent progress of the department’s function and value
  • Work with the Director, Global Alumni Engagement to better recruit, curate, engage and measure the Harvard Innovation Labs Advisor Network, a network of almost 200 volunteer advisors (Experts-in-Residence, Mentors, Functional Specialists, PIC Judges, etc.) who volunteer their time in support of Harvard student (and alumni) entrepreneurs
  • Develop and implement a best-in-class Mentor Program in support of all venture teams (i-lab, LLX and Life Lab)
  • Support the implementation of a Harvard Innovation Labs alumni engagement plan that establishes opportunities for value exchange, e.g. alumni provide value back, the Harvard Innovation Labs provide value to
  • Guide the tactical development of Network Engagement systems and protocols to ensure consistency of delivery and the capacity to scale/expand to other locations
    • Work with Tech Dev to build supportive database systems and performance dashboards, including survey and data gathering mechanisms
    • Work with Advising to ensure that Founder.Net or equivalent is being utilized and valued by current ventures and/or alumni ventures
  • Work with Marketing on an as needed basis to provide communications support that helps achieve recruitment and engagement targets

Other Tasks and Accountabilities:

  • Work with Advising to develop topic and frequency appropriate events that generate high NPS scores
  • Develop and implement communications to all members via weekly newsletters and other TBD mechanisms – create support collateral as needed working with Marketing 

Additional Qualifications:

  • Experience working in a university setting preferred
  • The position requires solid project and people management competencies, a high level of organization and deadline orientation as well as problem-solving skills.
  • The ability to work occasional extra hours, including evenings and weekends, to meet deadlines and oversee and/or attend events
  • Agility, gravitas, and high EQ are valued attributes
  • Solid PowerPoint and Excel skills required; comfortable with new technologies

Key Behaviors:

  • Outgoing
  • Proactive
  • Collaborative
  • Methodical
  • Thorough

HIL Brand Personality Attributes

Passionate***Nimble***Thoughtful

HIL Performance Principles

  • Raise your own bar – be an active learner
  • Start with Why – be strategic
  • Get outside – learn from others
  • Think sideways – collaborate across departments
  • Don’t look back – let go of legacy thinking

Requirements and Qualifications:

  • BA/BS required, MBA preferred
  • Demonstrated business development skills and ability to work well with others and build relationships across teams
  • Must possess superior communications with high creativity, energy, integrity, thoughtful judgment and decision making

Interdependencies:

  • Client to Marketing, Tech Dev and Operations
  • Supplier to Advising

Direct Reports: Alumni and Network Engagement Coordinator

Last Updated: 6.17.19

To apply: Please send a cover letter and resume as a single PDF, titled “[First name] [Last name] Associate Director, Network Engagement” to i-lab@harvard.edu with the email subject line “Application for Associate Director, Network Engagement position”.