Working through customer discovery? Bring your findings, questions, and next challenges.
This open office hour is designed for students who are actively conducting customer interviews, validating assumptions, or making sense of what they're learning from potential users and customers. Whether you're participating in the Customer Discovery Guide, conducting customer discovery independently, or continuing customer discovery after another i-lab program, this is an opportunity to get feedback and support as you move forward.
Come ready to share what you've learned, discuss what's working (and what's not), and get guidance from Becca Xiong, i-lab Managing Director and Explorer Advisor, as well as fellow student founders.
Together, we'll explore how to identify patterns, refine your target customer, strengthen your hypotheses, and determine what to test next.
This session is most valuable for students who have already begun customer discovery and have insights, questions, or challenges they'd like to discuss.
If you’re still at the idea stage and aren’t sure where to start consider the following resources to get started:
- Attend Explorer Office Hours
- Start workinging through the Customer Discovery Email Journey: a self-guided, virtual, activity-based learning journey
ABOUT THE SPEAKER
If you can't make this event or want a refresher on related topics, browse our on-demand videos and blog posts featuring i-lab experts and advisors at innovationlabs.harvard.edu/on-demand
ACCESSIBILITY STATEMENT
The Harvard Innovation Labs welcomes attendees of all abilities to our events, both in person and online.
Requests for American Sign Language interpreters and/or CART providers should be made at least two weeks in advance, if possible. Please note that the University will make every effort to secure services, but that services are subject to availability.
If you would like to request accommodations or have questions about physical access, please contact i-lab@harvard.edu in advance of the event.
FUTURE COMMUNICATIONS
Please note: By registering, you agree to receive emails about this event and future communications from the Harvard Innovation Labs.
