Website Login FAQ | Harvard Innovation Labs

Website Login FAQ

    • All active Harvard students may log in using HarvardKey to register for select i-lab events and book meetings with i-lab advisors and experts.
    • All active Student i-lab members with a Harvard affiliation have access to member resources by logging in with their HarvardKey. This is in addition to event registration and meeting booking.
    • All active alumni + affiliate participants* in our Launch Lab X, Climate Circle, and Pagliuca Harvard Life Lab programs have access to program resources by logging in with their HarvardKey. This is in addition to event registration and meeting booking.
    • All active i-lab experts and mentors may log in using the credentials provided to you by our network engagement manager. Select "Log in with your i-lab account" from the login screen.

    *Team members without a Harvard affiliation do not have login access to the i-lab website. Please connect with your Harvard-affiliated team lead to access i-lab resources.

  • Some i-lab events and resources are exclusively for members of the Harvard community or participants in Harvard Innovation Labs programs.

  • Resources for active Harvard students:

    • Harvard community event registration
    • Expert office hour bookings
    • Advising appointment bookings

    Resources for active Harvard-affiliated members of the Student i-lab, Alumni Launch Lab X, or Pagliuca Harvard Life Lab:

    • Member directory
    • Meeting room and studio bookings
    • Members-only event registration
    • Educational resources, like our "How To" blog and event recordings
    • Perks and discounts
    • Slack workspace
    • Member update forms
    • And more!

  • If you are an active i-lab member (member of Student i-lab, Launch Lab X, and/or Pagliuca Harvard Life Lab) but cannot view member resources after logging in with your HarvardKey, we likely have the wrong email address and/or Harvard affiliation on file for you. Please email i-lab@harvard.edu to tell us which email is associated with your HarvardKey and your affiliated Harvard school so that we may update our records and grant you access.

    Once we confirm/update your email address and affiliation, the top navigation menu will display one of the following, depending on your member type:

  • Yes, all Harvard-affiliated i-lab members must have an active HarvardKey to log in to the i-lab website and access member resources.

    All current students already have a HarvardKey.

    Depending on their graduation date, alumni may or may not have a HarvardKey. Follow the instructions below to claim your alumni HarvardKey or update the email address associated with your HarvardKey.

  • If you graduated before HarvardKey was launched (or never set yours up), you may claim your HarvardKey and access alumni tools and services by following these steps:

    1. Visit the HarvardKey Claim Page.
    2. Click “Claim Your HarvardKey.”
    3. Choose “I am an alumnus/a” and follow the steps.
    4. You’ll be asked to verify your identity using your name, graduation year, school, and email or HUID.

    Important: If you're unable to verify your identity online, you'll be directed to contact Harvard Alumni Services or IT Help for assistance.

  • If you already have a HarvardKey, but the email associated with it is outdated or inactive, you must send a request to Harvard IT:

    • Email: ithelp@harvard.edu
    • Subject: Request to Update HarvardKey Email
    • Include:
      • Full Name
      • HUID (Harvard University ID)
      • Current email associated with HarvardKey
      • New preferred email
      • A short note (e.g., “I’m graduating and would like to update my HarvardKey email for long-term access.”)

  • If you're graduating in 2025, your HarvardKey is already active and associated with your Harvard student email address (e.g., @college.harvard.edu, @g.harvard.edu).

    Depending on the access rules determined by your school, your Harvard email may expire after graduation, so it's important to update the email associated with your HarvardKey to a permanent email for recovery and alumni access.

    You cannot update your HarvardKey email yourself through the portal. Instead, you must send a request to Harvard IT:

    • Email: ithelp@harvard.edu
    • Subject: Request to Update HarvardKey Email
    • Include:
      • Full Name
      • HUID (Harvard University ID)
      • Current email associated with HarvardKey
      • New preferred email
      • A short note (e.g., “I’m graduating and would like to update my HarvardKey email for long-term access.”)